Eugene O'Rourke

432 posts
Eugene O’Rourke is recognized as one of the top 40 executives under the age of 40 by the Jacksonville Business Journal, marketing executive of the year by the Best in Biz awards, recipient of the BizTech Innovation award, and several Horizon Interactive Media awards.

How to Simplify Online Bill Pay with Streamlined UX

Online payments, especially with mobile devices, are here to stay. Flexibility in online payment options, combined with appropriate security measures, maximizes customer convenience. Providing streamlined options for online bill payments helps ensure timely payments while providing customers with a streamlined UX and assurances that their sensitive personal and financial data is safe.
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Complete Guide to IVR Payment Compliance

When you have a business that accepts orders, manages payments, or is involved with money, you are going to have customers who need to call in. Thanks to modern technology, you can also opt to implement an Interactive Voice Response (IVR) system to handle customer calls.
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Understanding ACH Settlement Time

When you receive your paycheck via direct deposit, transfer money between bank accounts, or schedule a recurring payment from your bank account, your money passes through the Automated Clearing House Network, or ACH. However, payments processed through ACH payment processing are not immediate.
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Online Payment Processing Service Portal Tips

Whether the issue is skepticism or suspicion about data security, implementing these tips can help overcome customer hesitation in using online payment processing services. The result will be increased convenience for your customers and streamlined debt collection processes for your company.
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